shipping-policy

1. Same-Day Order Processing

Every confirmed order on Mova Essentials is prioritized for same-day dispatch from our central logistics fulfillment center in Mumbai, Maharashtra. Orders placed before 2:00 PM IST on business days are packed and handed over to premier air cargo couriers the very same evening.

2. Domestic Delivery Timelines & Carriers

We partner exclusively with tier-1 air logistics providers including BlueDart Express, Delhivery Air, and Smartr Logistics to ensure rapid arrival:

• Tier 1 Metro Cities: 2 to 3 business days (Mumbai, Delhi NCR, Bengaluru, Hyderabad, Chennai, Kolkata, Pune).
• Tier 2 & Tier 3 Cities: 3 to 5 business days across state capitals and major hubs.
• Remote / Northeast Regions: 5 to 7 business days with priority tracking.

3. Free Express Shipping Eligibility

All orders with a final cart total exceeding ₹999 qualify for 100% Complimentary Free Express Shipping across all 19,000+ serviceable pincodes in India. Orders below ₹999 incur a flat air handling fee of ₹99.

4. Real-Time Tracking Notifications

Immediately upon cargo pickup, an automated WhatsApp and SMS notification with an active tracking link (AWB) is dispatched to your registered phone number. You may also track progress directly through our Track Order Portal.